ADDING NOTE IN CONTACTS COLUMN IN OUTLOOK

We normally add a note under contacts so everyone in the team who are working on the same mailbox will know the status of an item. This saves times reviewing the history of a transaction or conversation. You would easily know what to do with the email without even opening or reading the message like the sample below.

ADDING THE CONTACTS COLUMN

If your inbox doesn't have the column for Contacts yet, please do the following below.

1. Right click on any portion of the bar highlighted in red below.

2. Choose View Settings...

3. Select Columns.

4.  Select Contacts on the left then click Add.

5. Once the Contacts is added on the right, just click ok.

6. You should now see the new column called Contacts on the right most part of your inbox.

ADDING NOTES IN CONTACTS COLUMN

1. Open up the email and click on File located on the upper left hand corner.

2. Click on Properties at the bottom.

3. Type in your note in the Contacts box then click on Close. You can also check the category from this window.

4. Close out the email/message as well then click Yes on the pop up window.

5. The note you added should now show up from the main window of your Outlook.

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