CHECKING ACCOUNTS AWAITING PAYMENT ACCOUNT - ACCOUNTS PAYABLE (updated july 2017)

The purpose of this task is to check thru old entries and pick up any entries that we may have missed

SEE VIDEO GUIDE

Sort Awaiting payment by 

date and review 

planned date and review 

For possible issues
see if ticket is already created
If not  Add ticket for that issue and Add ticket number to the notes and you action items 

VIDEO GUIDE

This task is to make sure we don't have overdue bills to our customers.  

To do monthly a week after we've made payments.

GO TO XERO

Accounts - Purchases - Awaiting payments - Sort by Date

We are to check those who doesnt have planned dates

For invoices with no planned dates: check reason

a.  check if they owe us in Pinnacle

b.  If they do, go to ACC folder and look for ticket.  

c.  Note to offer swap payment so AR officer can arrange when they call to ask payment

d.  If they don't, go to zendesk and search if they've sent us a statement (most probably they havent)

e.  If they haven't, create a ticket, send to customer and ask for updated statement

f.  Assign to STATEMENT-SUB

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