CREDIT AND RMA REASONS TABLE

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• RMA GUIDE FOR ACCOUNTS

  When customer informs sales they they want to return a part ,  then the sales staff will do a RMA ( RETURN MERCHANDISE AUTHORIZATION )   this triggers to sales staff to arrange a courier to pick up the goods for return  when goods are returned the ...

• CREDIT CARD DISPUTE/CHARGEBACK

  We sell by credit card , at time the credit card holder will dispute these charges  when they do they ask their bank to " charge back " and basically take the money back out of our account  this will show on bank reconcile like this  when we see this ...

• Issuing a Credit for a Brokered Item

  LINK TO VIDEO BRAD 07/11/2023

• RMA TRAINING PROCESS

  LINK TO GUIDE BRAD 11/12/2023

• CREDIT APPLICATION

  See attached file for the form of Credit Allocation or click the LINK.