CREDITS WITH SUPPLIERS - AP SEPTEMBER 2017

CREDITS WITH SUPPLIERS - AP SEPTEMBER 2017

TO DO before we make month payments 

NOTE: WE PICK UP CREDITS ASAP


There are cases that we've made payments for items that were returned for credit after so we need to collect funds    
We will do this task for suppliers we received credits from but we don't buy often.  

To check in Xero for suppliers where we are in credit :

Go to ACCOUNTS > PURCHASES > AWAITING PAYMENT > AND SORT BY DUE

CR means credit



If item in credit is from previous month then open a ticket for collection of funds - one ticket per supplier 

If we owe money to that supplier from other purchases then we will deduct this amount from other amounts owing
  
Check if we've purchased from a supplier and have invoices to pay 

Advise the supplier in writing of what we are doing before we make payment so there is no confusion 


Add note to the credit with the Zendesk ticket number




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If we dont have invoices owing to supplier then we will message them and request for monies to be paid to us 


Template:

Hi X,

We have noticed that the invoice X we have paid for last X has been credited.  Kindly send us a refund through <method>.

Thanks,
JJ










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