ZENDESK ADMIN TEAM INTRODUCTION Why zendesk ? keeps the messages actions in one central sport we dont get mixed up as tasks are passed between team members ------------------------------------------------------------------------------------------ ...
You get a message from a supplier but you need to ask another person about this , for this to happen you need to create a new ticket in the subject line of the new ticket at the end note the first ticket number i.e sub 321 INVOICE 12345 SYDNEY ...