INSTRUMENT CLUSTER - GENERAL PART GUIDELINES

INSTRUMENT CLUSTER - GENERAL PART GUIDELINES

INSTRUMENT CLUSTER



GENERAL PART NOTES (ALL )

Alternate part names; Speedo, Display cluster, Instrument gauges, Display gauges, 

Instrument clusters are located on the dashboard, they show drivers information like speed, fuel level, etc.  Instrument clusters contain a speedometer, tachometer, fuel gauge, temperature gauge etc.


Components that will always be included with this item

Instrument cluster assy (including front cover, rear cover, gauge faces & dials)


Components not included but which maybe included at extra charge

Wiring Plugs- usually only supplied with wiring plugs if item is still in car at time of sale, if wiring needed then make sure to note this on the order 



Components may be available at no charge

n/a 

What fails with this part type, what to look for?

The electrical's in the instrument may sometimes fail (i.e. gauge needles don't move)

scratches in cover 


What are the variables for this part type?

- Km Reading

- Auto or Manual type - Auto instrument clusters have a display for gear selection

- Petrol or diesel type - Petrol and diesels have different tachometer gauges


INVENTORY PART INSPECTION NOTES (JJ)

If we are unsure of car km reading when doing car inspection then we should not keep instrument cluster as buyer need to know what km reading is 

We should only keep instrument clusters where KM reading is less than 20,000 per year of car age and that maximim km travelled on cluster is 150,000 km 


DISMANTLING NOTES (JJ)

Unplug from harness, do not cut wires.




GUIDE FOR TAKING IMAGES OF THIS PART(what to show) (JJ )

Vehicle inspector should take a photo with the engine on to show km reading and that the dials are still functioning.

SALES  -THINGS TO NOTE
Instrument clusters may sometimes require the matching ECU or security set for it to function correctly, (check IC notes when selling)

DISPATCH (JJ )

Make sure that the regulator is drop wrapped. I.e. can be dropped from bench height without damaging the item


-----------------------------------------------------------------------------------------------------------------------------

FAQs

Common issues

- Wont power up
- Needles don't move

Troubleshooting:
What was issue with customers original? if same issue, problem is not with our part
Do the plugs on back look the same?

Where can I get the exact Km reading of the instrument cluster?

You can check the photo of the instrument cluster and look at the Km reading. If the photo is not available for the Km reading not readable, you can check in the odometer in MVR under Details tab.




When I install will it show km from cluster or km of car?

        It will show from cluster of car it car from , not from car that it has been put into 


How would I know if the car is a traction or non-traction control?

There should be a light in the instrument cluster and/or a button for behind the steering wheel for traction control which might be hard to see on the images we normally add in Pinnacle unless it was mentioned in the description. If that can't be identified through the images or description, we will have to confirm that with JJ inventory manager.


Is it legal to install an instrument cluster with lower Km than his original one?

In this situation tell customer to seek advice from RTA (government roads and traffic authority).


Can we adjust or reprogram the Km reading of instrument cluster.

No, we cannot. 

ISSUES:The cluster doesn't appear to be working properly ?
JJ Sales staff should check pinnacle and check the images does the cluster light show as on, does car have video , does video show of cluster working ? 
ask customer what was his original problem ,if its same problem still then its likely that another part is causing the issue