PROCESS FLOW JJ SYDNEY-SALES/PARTS OUTWARDS
PROCESS FLOW JJ SYDNEY-CARS/PARTS INWARDS
LINK TO IMAGES OF THE COMPANY
1.We receive inquiry by phone/Ebay store/online
search is logged (this is so we know what we want for buyer )
if we have part quote is logged (so other staff know whats going on )
2.IF WE SELL PART SALES TEAM PRODUCE WORK ORDER ,WHICH DETAILS -
This work order shows
amount we are selling the part to
Customer name and delivery address ( most parts are delivered )
Payment terms
Which carrier we are sending goods on
3.ORDER WILL NOW APPEAR ON WORK ORDER MANAGER ,
If PART IS ON CAR ,OPERATIONS MANAGER ARRANGES TO HAVE CAR DISMANTLED SO PART CAN BE MADE READY
Dismantler will remove sold part along with other parts and take to shipping area
4.IF PART IS ALREADY ON SHELF
THEN SHIPPING STAFF WILL PICK PART OFF THE SHELF AND TAKE TO SHIPPING AREA
5.SHIPPING STAFF DO QUALITY CHECK ,PRINT INVOICE AND WRAP GOODS READY FOR CARRIER
6.CARRIER ARRIVE AND GOODS ARE LOADED FOR DELIVERY