SALES INCENTIVE PLAN- JJ SYDNEY

SALES INCENTIVE PLAN- JJ SYDNEY

SALES INCENTIVE PLAN UPDATED 


The bonus is designed to set clear performance targets and reward performance

All Sales team members are expected to achieve and receive sales bonus after training period 


In order to be part of sales team sales staff will still be required to

--Achieve the required target using the correct processes

-Perform tasks in a professional co operative manner

-engage in proactive out bound phone calls as required 

-follow company guidelines

-Completed associated admin Paperwork in a timely manner 

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CUSTOMER SERVICE 
In order to receive sales incentive bonus sales staff are expected to offer a acceptable level of customer service internally and externally 

externally - to customers - offer them service so they dont have to follow up for status updates and are happy with transaction ,
externally to suppliers - so we maintain relationships  with suppliers 

internally to other departments- operations, accounts ,shipping - we follow KPI and respond and action internal requests as required.

OUTBOUND FOLLOW UP CALLS - SALES SERVICE 
Sales staff are expected to have acceptable conversion rate of inquiry vs sales invoice , this is reported each day and can be improved by doing pro active outbound calls , if sales staff arent doing outbound calls as required at times when ll other staff are ,
then this may indicate that sales staff inbound call flow should be adjusted so they have time to do outbound calls and convert existing inbound calls . 

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SALES INCENTIVE FORM 
Save the file to desktop 
Send in form within 2 days after sales period  to sales manager. 

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INTRODUCTORY SALES BONUS 
This amount is designed for new staff to get into the flow of the sales bonus system , the rates in this system are higher but this program has a maximum cap payout 
its designed so sales staff can " get started " with sales bonus but the program is that sales staff will transfer to regular program 

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FAQ 

PAYMENT CYCLE 
The combined result of 2 weeks performance ( monday to friday weeks ) is paid over the following 2 weeks in 2 equal payments each week 

i.e 

assuming the first is a monday and 30 day month  
sales results from 1st to 12th of the month would be paid the following Thursdays i.e paid on 18th and 25th 
sales results from 15th to 26th , paid on 2nd,9th of the following month 

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Once I start employment when will my sales bonus period start ?

Generally this would be discussed with sales manager.

 (NOTE: IF YOU QUALIFY EARLIER THEN YOU CAN START TO RECEIVE EXTRA PAYMENTS as long as meeting criteria I.E SELF SUFFICIENT  )

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Public Holidays/annual leave  vs Absent Days 
On these days sales agent is not creating value for company and as the absences is unplanned its likely that it is costing in terms of time to cover and mistakes
so Absent days are unplanned and sot the company money so we can pay only limited payments on these days 
this is the payment for doing admin paperwork tasks each day 
annual leave is approved leave 

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Admin Payment 
this is the payment for doing admin paperwork tasks each day 

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What if I don’t make my base target wages in a bonus period ?

The base wage is set initially as part of employment agreement, if in a period sales staff base wages amount is higher than sales incentive amount then base salary will be paid for that period, shortfall must be made up in corresponding periods before bonus paid out

i.e base 1000 ,

achieved sales incentive result of $900 ,
still paid $1000
but if in next period achieves sales incentive result of $1300 then will only be paid $1200 , $100 shortfall is made up


it is not acceptable practice that sales staff don’t achieve output that doesn’t even meet base on a regular basis,

IT WILL BE ABSOLUTELY UNACCEPTABLE IF STAFF AREN'T ACHIEVING PRODUCTIVITY TARGETS AS WELL AS NOT ACHIEVING NUMBERS

if this occurs twice in a 12 week period then sales staff base rate will be lowered to be the level of average of last ¼ or by $100 which ever is more

if you don’t make base amount 3 times in a 12 week period (After initial 6 months of employment ) then baring extraordinary circumstances your employment with the company will be reviewed and only continued if its considered that by some immediate change performance will improve

The sales bonus system will be updated every 12 months to reflect changes in the market and technology .

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EXPLANATION OF BONUS-  

  1. Inventory Sales Nett: % of Nett value of inventory sales, this is from S10 Report

  2. Extra Sales Nett: %of Nett value of Extra sales, this is from S10 Report

  3. New Sales Nett: %of Nett value of New sales, this is from S10 Report

  4. Freight Nett: % of Nett value of New sales, this is from S10 Report,

  5. Warranty Nett :% of Nett value of Warranty sales, this is from S10 Report,

  6. Brokered Margin: % ,This is from P10 Report Actual Profit figure ,this is a % of the difference between what is cost and what we are selling it for

  7. Admin Payment: this is payment for admin work,rts ,rma etc ; $rate per day - this only applies if you worked the FULL day , if you leave early,start late ( by more than 1 hour ) then wont be paid this for that day 

  8. Public Holidays/Annual Leave:This is Paid at a daily rate –see guidelines below

  9. Absent Days :This is paid at a daily rate- Note this is only paid out when you have leave owing , if you use up all sick leave then you wont be paid this amount on leave days 
  10.  Warranties handled for others     Link to guide

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S28 -NO DISCOUNT

The bonus is set for NO discount parts at  target rate %  

If sales person sells items ON AVERAGE for less than  target % of screen (inc gst )

then for every dollar below this  % is deducted off sales bonus for that period 

If sales person sells items ON AVERAGE for more than target % of screen (inc gst )

then for every dollar above this  bonus %  as per incentive doc is added from the screen price to sales bonus

GOOD PRICE

If sales person sells items ON AVERAGE for less than target % of screen for GOOD PRICE

then for every dollar less  % as per wages doc is deducted from the screen price –selling price off sales bonus

If sales person sells items ON AVERAGE for more than target % of screen for GOOD PRICE

then for every dollar %  as per wages doc is added from the screen price  to  sales bonus

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NOTE RE BONUS %

FREIGHT BONUS :this is based on selling freight at a profit

WARRANTY BONUS: This is based on following guidelines in selling warranty ,don’t alter mix between warranty and sales price to incorrect boost bonus;

BROKERED BONUS: Incoming/outgoing freight costs must be managed as required

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PROCESS - EACH 2 WEEKS 

Create new worksheet , rename tab 




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