SALES INBOX - FAQs

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• MANAGE SALES@ INBOX

  MANAGE SALES@ INBOX We receive different types of messages in the sales@ inbox  its the role of the person who does that task to efficiently and accurately action/distribute these messages  GUIDE SET UP Need access to  sales @ outlook  ...

• Counter Sales -Basic Introduction ,Work flow guide and Training Steps

  LINK TO GUIDE BRAD 29/06/2022 

• PAYMENTS INFO - SALES INBOX

  When we receive an email regarding payments like this one below, we have to forward it to admin@jjautoparts.com.au

• Call Quality Assesments using DiMETRO - Manager - setup questions

  Manager Use Internet Explorer as this is what the program is designed around, and it makes it a lot easier. You must be working off a computer that is inside JJ Sydney network  ------ SCORECARD - The group of questions that are reviewed  QUALITY ...

• Phone Call reviews Guide for trainers - Using Dimetro questions - Updated SEPT 2020

  STEPS/PROCESS IF USING DIMETRO CALL REVIEW FEATURES  See video guide for this task Why do we do this task  2 reasons  1.We need to provide training and feedback to our sales staff so we can continually improve and react to changing process. 2.We also ...