CASH - PAYMENT ALLOCATION 2021 XXXXXXXXXXX

CASH - PAYMENT ALLOCATION 2021 XXXXXXXXXXX


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REQUIRES ACCESS TO 

PINNACLE and BANKING MASTERFILE - ask for log in credentials from your manager


SET UP - ONE SCREEN FOR PINNACLE and ONE SCREEN FOR BANKING MASTERFILE


TO BE DONE AFTER ENTERING IN MASTERFILE TASK IS DONE AND TOTALS ARE MATCHING THE BANKING LIST SO THIS TASK CAN BE DONE SMOOTHLY 


USE F5 in PINNACLE to search for WO/INV number


Open PINNACLE - ACCOUNTING - PAYMENTS



Go through the list one by one by using customer name upon searching and look for the matching invoice that you have in the banking masterfile



Click on RECEIVE PAYMENT - SELECT CASH - ENTER AMOUNT FROM MASTERFILE - CLICK OK



Highlight both invoice and payment then click allocate 






Make sure the amount is matching then click OK



Highlight the entry as green as a marker you are done



Do the same for everything in the list and make sure total amount in masterfile matches the amount in Pinnacle s11 totals





If a workorder hasnt been converted to an invoice, follow UNALLOCATED PAYMENTS guide


If there are discrepancies with payments (amounts not matching, credited etc), follow BANKING ISSUES guide


If the entry is for a refund, follow HOW TO DO REFUNDS IN PINNACLE guide


If the amount is not matching but is less than $25, follow SHORT PAYMENTS - ADJUSTMENT CREDIT guide



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