JJ ACCOUNTS APPLICATION FOR CREDIT ACCOUNT - UPDATED MAY 2023

JJ ACCOUNTS APPLICATION FOR CREDIT ACCOUNT - UPDATED MAY 2023

this guide to be updated matt 090523

Occasionally new customers will request an account application we need to balance between offering this service and extending our credit and cash flow 
Ideally we would not offer any accounts as is takes time to collect, we have risk that we wont be paid however some companies insist especially larger ones 


GUIDE 
We don't normally extend credit unless customer has traded with us for 3 months and is expected to have 4 or more transactions every month (for exception sales manager can make decision) 

If admin staff have customer asking as regards obtaining account from JJ
then accounts to note customer details ( company name , contact person and contact number or email address ) and email those to sales manager and general manager 
note - we dont want accounts staff to promote to customers to get an account but we just want to understand how many customers are asking for this 
--
matt / brad to action after that and we will update guides based on examples 


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draft  doc  below to update - matt 090523 

Must be purchasing multiple parts every month  for the past 3 months

Must have purchased more than 10 seperate occasions in the past 6 months

Credit ratio less than 20% on those sales


PROCESS 
We send customer account application - (CLICK HERE TO DOWNLOAD FILE) 

Once received back, check history in Pinnacle - Management - Accounting Reports - A2

For 30 day account - dealerships
CAPRICORN

Advise customer and send form as attachment

Hi,


Thank you for your interest in applying for a 30 day account with us.  Our process for providing account is to arrange for your account to be managed via Capricorn 


You may check out https://www.capricorn.coop for more information.


Please fill in the attached new member inquiry form and then send it to csl@capricorn.coop. 


Once you get an approval from Capricorn, kindly advise us of your Capricorn account number which we will use for your orders.


Thanks


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If you have any further questions or queries please do not hesitate to contact us 




OR if they say they don't want to sign up for Capricorn:

Hi,


Thank you for your interest in applying for a 30day account with us.  However, we prefer to use Capricorn for simpler and worry free transactions.


If for some reason you are unable to sign up for a Capricorn account, we are happy to transact with you on a COD basis.


Thanks



If customer doesnt meet guidelines or doesnt have capricorn, advise SALES PERSON so they can contact customer.