eBay Issue
HOW TO PROCESS A REFUND VIA EBAY
We do this process when there is an open case/return request on eBay from customer. This applies for partial and full refund. 1. Go to eBay Resolution Center and view the open return request to check if customer has opened a case against us. 2. Click ...
EBAY UNLOCKING ITEMS
The sync between ebay and pinnacle sometimes has issues attached is guide for how to unlock items i.e they are greyed out in pinnacle but cant be work ordered
DAMAGED, FAULTY OR GONE FAULTY WITHIN WARRANTY PERIOD - EBAY SALES
LINK TO GUIDE https://docs.google.com/document/d/1rCZFrIAsKkVZGriofiWr-8h0Y7_JLxFNnBSY4_chmO4/edit