PINNACLE and BANKING MASTERFILE - ask for log in credentials from your manager

SET UP - ONE SCREEN FOR PINNACLE and ONE SCREEN FOR BANKING MASTERFILE

TO BE DONE AFTER ENTERING IN MASTERFILE TASK IS DONE AND TOTALS ARE MATCHING THE EFTPOS WEB REPORT SO THIS TASK CAN BE DONE SMOOTHLY 

USE F5 in PINNACLE to search for WO/INV number

Open PINNACLE - ACCOUNTING - PAYMENTS

Go through the list one by one by using customer name upon searching and look for the matching invoice that you have in the banking masterfile

Click on RECEIVE PAYMENT - SELECT CREDIT CARD - ENTER AMOUNT FROM MASTERFILE & CARD NO (LEAVE CARD TYPE AS AMEX) - CLICK OK

Highlight both invoice and payment then click allocate 

Make sure the amount is matching then click OK

Highlight the entry as green as a marker you are done

Do the same for everything in the list 

EFTPOS and EFTPOS WEB totals will be checked at once

Add from 2 tabs

Must be $19,290.92

Check in Pinnacle

If a workorder hasnt been converted to an invoice, follow UNALLOCATED PAYMENTS guide

If there are discrepancies with payments (amounts not matching, credited etc), follow BANKING ISSUES guide

If the entry is for a refund, follow HOW TO DO REFUNDS IN PINNACLE guide