PDS LOW % CALL FOLLOW UPS

• Related Articles

• FOLLOW UP ON CARS NOT ARRIVED

  link to guide via google docs https://docs.google.com/document/d/1-pLL4jFVANkfnZlrrKJuHsP6TOrPpdYHgDDtLR430Lw/edit?tab=t.0

• GUIDE FOR JJ AND CARRIERS AGREEMENT -SAM PEDRO, CITY LINK -

  LINK TO GUIDE https://docs.google.com/document/d/1rN-WiZTK1awZEXjB6zoqOVVozKD7nI4g__chW7uqxKU/edit?usp=sharing

• How to email a recorded call from the call recorder

  How to email a recorded call from the call recorder VIEW THE VIDEO HERE

• Call Quality Assesments using DiMETRO - Manager - setup questions

  Manager Use Internet Explorer as this is what the program is designed around, and it makes it a lot easier. You must be working off a computer that is inside JJ Sydney network  ------ SCORECARD - The group of questions that are reviewed  QUALITY ...

• FOLLOW UP INVOICE / STATEMENT / CREDIT NOTE REQUESTS

  FOLLOWING UP INVOICE / STATEMENT / CREDIT NOTE REQUESTS Go through tickets in Zendesk, and check PENDING tickets - those you are waiting a reply for. Check the date the last request was sent. We follow up requests every other day. If the last request ...