Manager Use Internet Explorer as this is what the program is designed around, and it makes it a lot easier. You must be working off a computer that is inside JJ Sydney network ------ SCORECARD - The group of questions that are reviewed QUALITY ...
FOLLOWING UP INVOICE / STATEMENT / CREDIT NOTE REQUESTS Go through tickets in Zendesk, and check PENDING tickets - those you are waiting a reply for. Check the date the last request was sent. We follow up requests every other day. If the last request ...