RTS- STEP 2A- PINNACLE - When we cant do negitive P.O
If P.O was cancelled or item not invoiced ( cancelled between work order and sale ) then we cant do a credit purchase order so in this case we have to do a MISC P.O (zero amount) to create the paperwork to return the item back
These are the PUBLIC NOTE LINES WE ADD
RETURN FOR CREDIT
JJ SALESPERSON :
JJ ORIGINAL P.O:
PART TYPE : (this is from brief description of part on RTS doc)
REASON FOR RETURN :
JJ INFORMED/SPOKE TO :
RETURN TRANSPORT:
RMA : this is for ACM/Frank's only
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Now go back to orgional P.o and we will add a note to say that item has been returned
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