WHAT TO DO IF KNOWLEDGEBASE ARTICLES OR GOOGLE DOCS NEED TO BE UPDATED OR EDIT
Articles we are creating are not perfect but we are working hard to add more details as much as possible.
There will be times that you will notice some errors with the processes including the table in Google docs etc. Whether its just a simple typo error or if the process has already changed and the guide needs a revision, please advise your manager about that.
Ideally using a cut/paste or a screen capture program ,copy existing article and type in requried changes ,send to trainer@jjautoparts.com.au and/or your manager
These changes will take 24-48 hours
WHAT IF I CANT FIND THE ARTICLE EASILY ?
Each article has "tags" these are search words used to find the article ,
If you cant find article easily then send email to trainer@jjautoparts.com.au with search tags that you would like attached to article and these will be fixed
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