Sales@
MANAGE SALES@ INBOX
LINK TO GUIDE https://docs.google.com/document/d/18vTIY-jh4R3frgytxvOHdutoT8W0G4-jyK46hQnVWbQ/edit?tab=t.0
WEEKLY MANAGERS REPORT
Being done anytime during Tuesdays STEP 1A - V2 VIDEO GUIDE Management - Vehicle Reports - Vehicle Stock SITE: JJ DATE RANGE MVR INVENTORIED: Enter for the week you are getting the report for MODEL: ALL MODELS ORDER BY: STOCK NUMBER Go to the last ...
PDS DAILY REPORT
Requirement: Access to DAILY DAILY REPORTS GOOGLE DRIVE FOLDER, (SEE MANAGER IF YOU DONT HAVE) VIDEO GUIDE login credentials for PDS. Log in to PDS Get the report Enter date today Once file is downloaded, open it. a. Freeze HEADER b. Highlight ...
RESPONDING TO WEBSITE (ZOPIM) CHAT INQUIRIES (UPDATED 08/02/20 )
TASK OVERVIEW We have inquiries from customer who select chat from website , we want to quote them on parts and give them link to website or ebay so they can buy parts or encourage them to call to we can provide more information and sell part to ...
SALES INBOX - FAQs
This article is just a compilation of general and frequently asked questions that you might encounter when working on Sales mailbox. I got a message saying "A New Customer would like username and password access to your Online Part Search module". ...
WHERE TO FIND THE SOLD ITEMS ON EBAY
1. Go to www.ebay.com.au and sign in. 2. Hover your mouse pointer on MyeBay on the top of the page and select Selling/Sold. 3. Use the fields above to filter the search. 4. For older sales that has already been picked up or dispatched. You will find ...
DIRECT EMAIL FROM CUSTOMER - SALES INBOX
There are times that customer will just email directly to sales@jjautoparts.com.au for the parts they are inquiring about. In this case, we just have to respond to them as normal and add in the sales@jjautoparts.com.au in Cc for our copy. There are ...
RETURN AUTHORIZATION / PICK UP REQUEST - SALES INBOX
When we receive a message from a buyer or repairer about pick up request or return authorization in Sales inbox, we just have to forward them directly to jsales@jjautoparts.com.au. Don't forge to add sales@jjautoparts.com.au to receive a copy.
PAYMENTS INFO - SALES INBOX
When we receive an email regarding payments like this one below, we have to forward it to admin@jjautoparts.com.au
EMAIL RESPONSE GUIDE FOR SMASH REPAIRER MESSAGE
1. Highlighted below is a sample message from smash repairer that was sent to sales@jjautoparts.com.au mailbox. 2. We don't really have to do anything with it but just forward it to jsales@jjautoparts.com.au. Don't forget to add ...
SALES MAILBOX - EMAIL PRIORITIES
SALES@ EMAILS Priority email groups Emails sent direct --Live to support emails --partsrequest@actual systems.com Lower priority --parts@partsonline.com.au --noreply@partslocator.com.au Script if cant supply Thanks for your enquiry, Currently ...