HOW TO OBTAIN THE TRACKING NUMBER FROM TIG / OPEN FREIGHT

HOW TO OBTAIN THE TRACKING NUMBER FROM TIG / OPEN FREIGHT



STEP 1
Log in to TIG / OPEFREIGHT website


STEP 2
Go to SEARCH BUTTON 
Enter the invoice number OR workorder number in the box



STEP 3
A pop up will appear showing the tracking details 


STEP 4
Copy & paste the consignment number into the TRACK & TRACE 


STEP 5
If you want to see the history just click on SCANNING HISTORY button above and it will show the details like the sample below.



IF THERE IS NO TRACKING AVAILABLE PLEASE EMAIL SHIPPING@JJAUTOPARTS.COM.AU 

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FAQs

What to do if there is no record shows after searching the connote?
      This happens when dispatch typed the invoice number incorrectly.
      We have to get that connote manually from manifest. See this VIDEO INSTRUCTION


What to do if there is no record showing in manifests either?
      Send a message to shipping@jjautoparts.com.au to check so he could check the shelf and shipping bays to make sure parts aren’t still there

What to do if there is no tracking showing 
IF THERE IS NO TRACKING AVAILABLE PLEASE EMAIL SHIPPING@JJAUTOPARTS.COM.AU