CHECKING UNALLOCATED TAB IN BANKING FOR WORK ORDERS CONFIRMED AND MOVE TO UNALLOCATED COMPLETED TAB
Ø Open Banking Master file at Google docs.
In this tab,the first one that you need to check is from the top which is for PAID TWICE OR CREDIT AFTER PAYING
Usually in this row you have to check if there was an entry/customer name which is already appeared in Banking and you processed a refund for it or you allocated it to the replacement invoice. Then move it to Unallocated Completed Tab
Next is for you and to your Manager TO SORT
For this row, sometimes customer has no remittance and you have to wait it before allocating the payments or there is an issue that you and your manager needs to sort it out. So after you sort it out or you allocated the payments in pinnacle you have to move it then into Unallocated Completed tab.
Next is UNCONFIRMED WORK ORDERS
In this row, for work order column get the work order number
Ø Check for the Invoice number in Pinnacle using the work order number given:
- Go to Pinnacle
- Press F5 on the keyboard
- Type the Work Order number to Order Number box
Ø If there is an invoice number available for the WO# replace the word unconfirmed in the master file with the invoice number then process payment.
Ø Go to Pinnacle/ Accounting/ Payments
Ø Find the received payment for the WO# then allocate payment making sure all entries are correct and matched.
Ø After you attach the payments to the right invoice move it to Unallocated Completed Tab.