Ebay Operations(Not Sales)
ORDERS FIX - ZZZ CUSTOMERS
SEE LINK TO DOC https://docs.google.com/document/d/1X3bTdZSbYUw2wM0y14JVGf4f51alqXuJVaU040_6f7I/edit
EBAY SOLD ITEMS WEEKLY NOV 2019
OVERVIEW We go thru orders from ebay on a weekly basis and add notes to each order that is incomplete so we can easily see status of order ,we archive sold and completed orders With notes we add reference/ticket numbers if applicable We action ...
UPDATING EBAY FREIGHT CHARGE
VIDEO PART 1 Create/Update the postage rate table on eBay VIDEO PART 2 Wait (1-2 days) for new ebay rate table to sync with Pinnacle VIDEO PART 3 Check if new postage table has been applied and freight cost are all ok ...
HOW TO GET IMAGES OF CAR FOR GUMTREE POSTING IF ITS NOT IN GOOGLE DRIVE
VIDEO INSTRUCTION EBAY ADVANCED SEARCH PAGE VIDEO ON HOW TO GET THE IMAGE OF ACTUAL PART -------------------------- FAQs
ENTER SALES DATA FOR EBAY PROMOTED LISTINGS
LINK TO GOOGLE DOC - https://docs.google.com/document/d/1IftlbiVR8hCiPuFgLpW35ksZmGuXgQUnM1NsWD2djqg/edit
GET LIST OF OLD PARTS NOT LISTED ON EBAY
SCHEDULE TABLE TABLE OF PARTS TO LIST MANUALLY ON EBAY CRITERIA: OLDER THAN 30 DAYS LESS THAN 365 DAYS W STATUS GRADED A NOT IN RESOLUTION After filtering and deleting the items that did not meet the above criteria, delete all columns except from ...
CLEAR OUT OLD DAYS DONE IN EBAY AUDIT TABLE
LINK TO GOOGLE DOCS https://docs.google.com/document/d/19OCw48EdbKmHCJekA_XIUuFbktP_3JRNf1vWnwzjtFA/edit
HOW TO CHANGE EBAY POLICY IN BULK
LINK TO EBAY POLICY PAGE MAIN POLICEIS - Do not change Return - default Payment - default Postage - Flat $15.00, Courier (1-3 Business days), Same day dispatch Postage - default Postage - Flat $25, Courier (1-3 Business days), Same day dispatch
EBAY ADDING ITEMS -UPDATED PROCESS USING SHIPPING WITHIN EBAY
SEE VIDEO HERE STARTING WITH ALL 5KG TEMPLATE ITEMS We Allow user to buy and pay for then and there without have to wait for jj staff to add in freight option Will add flat $15 for all items (this maybe issue with remote delivery ) but will ...
EBAY MONTHLY PRICE SYNC
Prices in the pinnacle system change over the course of a month ,some increase some decrease but these changes arent reflected in ebay pricing so on a monthly basis we need to resync the prices between pinnacle and ebay to do this 1.we get report of ...
RESPONDING TO YOUTUBE INQUIRIES
1. To respond to inquiries from Youtube, we need to click on the link on the top of the message and it will redirect us to the Youtube website where we can send our reply to customer. 2. Key in our Youtube email and password then click Sign in. ...
STATUS OF EBAY LISTING
To know the status of an eBay listing you can just go to the listing page and you will see the status from there. 1. Your item is for sale - Listing is active with no inquiries or offers received. 2. You have (X) questions to answer - Listing still ...
PART STILL LISTED ON EBAY BUT NOT AVAILABLE IN PINNACLE
What should we do if the item is still listed on eBay but when you check it in Pinnacle its not there anymore? ANSWER: End the listing on eBay as soon as possible before it get sold. If we leave part listed on eBay even though we know that its not ...
ARE WE WRECKING/DISMANTLING OR SELLING THE WHOLE CAR?
We will get inquiries from buyers if we are you wrecking or dismantling the car in our listing. Or they will ask if we can sell complete and/or if they are write off vehicles. Our reply is will be: Hi, Thanks for your inquiry. We don’t sell complete ...
REQUESTING FOR ADDITIONAL IMAGES OF THE PART (MC65)
This process only applies for MC65. If the images you need was from customer's request or inquiry please see separate article CUSTOMER REQUESTED FOR ADDITIONAL AND CLOSER IMAGES. You will sometimes notice that the images of the part you are uploading ...