eBay Sold Item
HOW TO SEND INVOICE FOR FREIGHT INSURANCE
NOTE: If the item is not paid yet then send him an new eBay invoice with the amount of the insurance added in the additional charge then add a note on eBay sold page that you have added $14 insurance in it. But if the item has already been paid then ...
CUSTOMER PURCHASED ON EBAY BUT PURCHASED OVER THE PHONE
If customer purchased the item on eBay the part should be locked in Pinnacle so no one else can take it. Sydney sales staff normally forward the calls to eBay extension if they receive a call from the same customer who purchased on eBay. Please note ...
CUSTOMER ADVISED THEY ALREADY PAID AND GOT THE ITEM BUT EBAY STILL ASKING FOR PAYMENT
Customer sometimes purchase items on eBay and call our sales office to pay for it. Sales staff at the store sometimes doesn't know that customer purchase the part on eBay so they will process there sale over the phone instead. 1. Do a normal part ...
HOW TO CHANGE THE TOTAL AMOUNT TO PAY ON EBAY
This is just another way to change the total amount to pay on eBay but this will not let you resend the invoice. If you need to resend the invoice to customer please refer to article "RESENDING EBAY INVOICE". 1. Go to the eBay activity page and ...
HOW TO CLOSE THE EBAY UNPAID CASE
1. Go to eBay sold view and look for the 13 days and older sales marked with Unpaid item case opened in red like the one below. 2. Click on the Request Final Value Fee Credit on the far right. 3. Put a tick on the left side of that item then click ...