MANAGERS GUIDES
JJ REMOTE STAFF - ANNUAL LEAVE - SICK ABSENT - LOST POWER - NO INTERNET -- NOT SALES STAFF
LINK TO GUIDE GLENN 27/09/23
PHONE SALES DAY 1 - STAGES - SUPPORT ANSWERING CALLS - STAGE 1 - 3
LINK TO GUIDE BRAD 25/07/2022
PARTS WASHER USER GUIDE
LINK TO GUIDE BRAD 02/02/2024
JJ AUTO PARTS MANAGERS GUIDES
Link to guide doc
CASH BOX GUIDE FOR MANAGING
Link to Guide doc
COUNTER PICK PARTS TASK GUIDE FOR COUNTER SALES ( NON FORKLIFT ITEMS )
COUNTER PICK PARTS TASK GUIDE FOR COUNTER SALES ( NON FORKLIFT ITEMS ) Link to guide for manager for managing counter picks Link to guide for forklift work counter picks i.e engine and trans ======================== At times we will arrange for store ...
COMPANY EQUIPMENT TERMS
Technical resources are provided for the benefit of JJ AUTOPARTS and its employees to assist in improving efficiency and performance while doing work tasks You accept full responsibility for any loss or damage to the equipment caused by your ...
CARS TASK - PART 2 - CAR PURCHASED TABLE
https://docs.google.com/spreadsheets/d/1zfdNI1wTGpkB5q0O3sxOrmb0Hjjt4_kEvOdTq91Apa4/edit#gid=1543307754 Record the following in Masterfile from the invoice: Column A - DATE OF PURCHASE - this is the invoice date from auction company Column B ...
GUIDE FOR PURCHASING ITEMS WITH COMPANY CREDIT CARD for staff
LINK TO GUIDE BRAD 03/05/2023
LEAVE CONVERSION PROCESS JJ EMPLOYEES
LINK TO GUIDE BRAD 09/06/2022
STAFF TRANSFER,GUIDE SWITCHING TEAMS - Updated matt november 2022-
LINK TO GUIDIE DOC https://docs.google.com/document/d/1N3yevKzX2XoEe3CG-Xt0C7C-H5gMIizfzgzCfDZAx5o/edit
PAYPAL MONTHLY TASK
Needs access to PayPal Ebay account and PayPal Sales Sheet doc PART 1 - GETTING DATA Each time we sell an item and get paid via paypal , then paypal take a fee Each month we reconcile and code this fee by transfering the previous months nett fees to ...
WHAT TO DO WITH EMAILS FROM REPAIRERS SENT TO SALES@
VIDEO INSTRUCTION PANEL BEATERS EMAIL FORWARD TABLE LINK TO WEBMAIL ------------------ FAQs What to do if I don't have access to Outlook app or I don't have access to send email from webmail using sales@? Just forward the email using Zendesk. ...
HOW MANAGER CAN UPDATE AUTO TEXT EXPANDER
N OTE: THIS IS ONLY PROCESS GUIDE FOR MANAGER VIDEO INSTRUCTION ------------------------------------------------------------------------------------------- FAQs
HOW TO UPDATE THE AUTO TEXT EXPANDER WITH NEW CODES
VIDEO INSTRUCTION DOWNLOAD THE NEW CODE IN ATTACHED FILE IN THIS GUIDE ------------------------------- FAQs
S11 - MANAGING & ALLOCATING/REFUNDING CREDITS
Needs access to Ebay Paypal and S11 REPORT 1. MANAGING CREDITS SALES - FIND ORDERS Order type - CREDIT INVOICE Date range - PREVIOUS DAY (IF MONDAY - FRIDAY TO SUNDAY DATE) Text filter - EBAY/GUMTREE/SALES @ ONLINE/ONLINE SALES SEARCH COPY RESULTS TO ...
PAYPAL PAYMENT FOR NON EBAY SOLD ITEM
NOTE: The video instruction below is only for NON EBAY SOLD ITEM If you are working on payment for eBay sold items, please refer to THIS GUIDE VIDEO INSTRUCTION MESSAGE TEMPLATE TO SEND TO SALESPERSON Hi, Customer has successfully ...
PRICING MANAGER CHECK
VIDEO INSTRUCTION PRICING SHEET PRICING GUIDE PRICING CALCULATOR
FRIDAY JJ SYDNEY LUNCH ORDER GUIDE
AS PER GUIDE LINK BELOW ON HOW TO ORDER LUNCH FOR JJ SYDNEY FRIDAY FRIDAY JJ SYDNEY LUNCH ORDER GUIDE https://docs.google.com/document/d/1tSKuQ2Kp5As_McbAdLwogfCZu_Fl_uCtb1XfmHBEjKA/edit
HOW TO CREATE A VOUCHER (MEA CULPA)
We offer voucher to customer as a compensation if they had a bad experience with their purchase from us. iTS A STAN STEPS This IS Guide below for online manager who creates forms VIDEO INSTRUCTION VOUCHER FORM ------------------------------------- ...
CREDIT CARD SUPPLIERS - DRAFT PROCESS NOV 2018
LIST OF CREDIT CARD PAYMENT SUPPLIERS - UPDATED 1012/18 CITY PARTS HYTECH PARTS PLUS MACARTHER AUTO PARTS Narellan ? added dec 18 POWER PACKAGING TOTAL PARTS PLUS WOLLONGONG AUTO PARTS ...
GUIDE TO JJ PROCESS OF TRAINING AND LEARNING
LINK TO THE GUIDE
MC65 QUALITY TASK - START AND END OF DAY CHECK LISTS
PROCESS FOR START AND END OF DAY BEFORE STARTING MC65 CHECK PREVIOUS EMAILS AND PUT FOLDERS AWAY IN FILING CABINET KPI FOR DISMANTLED CARS ARE TO BE ALL DONE BEFORE THE FOLLOWING WEEK IF THERE ARE CRATES TO BE INSPECTED THAT ARE MORE THAN A WEEK OLD ...
TRADE TEAM GUIDE - START OF DAY REVIEW DAILY REPORT
LINK TO GOOGE DOC GUIDE GLENN 09/11/22
SALES WEEKLY MANAGEMENT REPORT- Guide to creating the report
GUIDE TO STEPS TO MAKE THE REPORT
T18 LAST - Check Item images
VIEW VIDEO GUIDE When we do quality check for cars dismantled we also add images of parts , we do this so items can be advertised on ebay pinnacle suppliers can see item images and be confident/encouraged to buy for our staff to be able to check if ...
BANKING - Take Bank Bags to Bank
BANKING - Take Bank Bags to Bank Guide Before you leave with Bank Bags please check -Blue Bank Bags are all sealed -the sticker on front is filled in When you take to bank - hand over the bank bag to teller ( they will count it later ) all the ...
A5 RESULTS - A BRIEF GUIDE
.. This is a quick explanation for a5 results and what they mean To view this, go to, MANAGEMENT - ACCOUNTING REPORTS - A5 The Bill Amount and Payment Amount column we disregard as they are showing inaccurate figures. Not on Statement column - the ...
PETTY CASH CHEQUE - UNALLOCATED CLEARING
This task is to clear old unallocated amounts from a customer's account When we receive ticket e.g. The amount shall appear in the Xero dashboard as a debit, and the 5xxxx numbers are the cheque numbers e.g We will be clearing the debit in Xero and ...
HR DAILY TASK - GUIDE FOR MANAGERS
HR DAILY TASK - GUIDE FOR MANAGERS-Updated November 2017 Each Day admin HR staff will check time station data and confirm all staff are logged in on time If they see staff arent logged in ( and staff arent on planned leave day ) they will email ...
Pinnacle Alternate items -
Pinnacle Alternate items - Guide updated Nov 10 2017 Some items in stock are not as per described when shipping staff pick them before invoicing In this case shipping staff after picking and inspecting part will advise sales that Part is not as ...
ADD NEW STOCKS FROM ITEMS AUTO UPLOADED TO V2 TABLE
We do this task the next morning after new items were auto uploaded last night 1. Download the eBay report from Pinnacle and save to excel by doing the steps below. This is the list of items auto uploaded from night before. Pinnacle > Sales > Reports ...
Lawns - updated 18/7/17
EVERY 3RD WEEK OPERATIONS MANAGER TO INSPECT FRONT LAWN TO ARRANGE NEXT SERVICE THIS TASK IS ALSO NOTED IN OPERATIONS TABLE IF SERVICE DUE EMAIL mark@sydneypropertycareservices.com.au AND SAY (HI MARK CAN YOU SERVICE LAWN AND WHEN COULD YOU DO) MARK ...
Searching for order or quote in pinnacle
see link to guide CLICK FOR VIDEO
EBAY OFFER ISSUES - HOW TO RESPOND IF EBAY HAS GLITCH 2/6/17
2/6/17 We currently have an issue with Ebay. They are working to fix this. When customer sends through offer, we cannot respond. To work around this: Click respond to offer in Zendesk Ticket as normal. You will then be presented with this screen: You ...
NFM INVOICE WEEKLY AUDIT
The purpose of this task is for us to check if we are charging freight correctly to customers To be done every Wednesday Needs access to: NFM AUDIT DOC XERO STEP 1 - GETTING DATA FROM NFM INVOICE STEP 2 - GETTING DATA FROM PINNACLE INVOICE STEP 3 - ...
WEEKLY V2 ACCOUNT RECONCILIATION- XXXXXXXXXXXXXXX
https://docs.google.com/document/d/1L0GFM2j25szaM8iXltKCOdMoyu6ORpYim4AlYuoS0yo/edit Needs access to ANZ banking website and Xero Log in to the ANZ website and select the V2 account Click on download Click on DATE RANGE and enter dates. NOTE: This is ...
HOW TO GET APPROXIMATE QUARTERLY BAS FIGURE
To get the approximate quarterly BAS figure STEP 1 In Xero, go to REPORTS - ACTIVITY STATEMENT Go to Business Activity Statement tab, and make sure to enter correct dates for the quarter Scroll down to the bottom and look for YOUR PAYMENT figure STEP ...
BUYER@INBOX MANAGEMENT OCT 2019
LINK TO GUIDE
DAILY IMPROVEMENTS
SEE THE VIDEO RE DAILY IMPROVEMENTS The person doing the job is responsible to understand the guide and procedure for that task improve the process to do that task over time Managers/trainers should initially explain the required result,resources ...
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